Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We do not charge anything for shipping whether the product is shipped in USA.

Which payment methods are accepted in the Online Shop?
Visa, Mastercard, JCB, American Express, Diners Club, Discover.
Any of the above payment methods can be processed, if you have any questions, please contact us!
How long will delivery take?

Generally, shipments are in transit for 5 – 7 days (Monday to Friday). Order cut off time will be 06:00 PM Eastern Standard Time (New York). Order handling time is 1 – 2 business day (Monday to Friday).

How secure is shopping in the Online Shop? Is my data protected?

By accessing, you are warmly welcomed to our platform. The information and services presented on our website are considered an “Invitation to Offer.” When you submit an order request, it serves as a quotation from you and is subject to the subsequent terms and conditions outlined here. These terms and conditions establish an agreement governing our relationship pertaining to online transactions. We urge you to carefully review all terms and conditions. If you do not agree to any of them, kindly refrain from using this service. Your utilization of our website indicates your acceptance of these terms, including any future changes or amendments, resulting in a legally binding agreement between you and